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APPLICATION OF QUALITY CONTROL TOOLS IN A BICYCLE INDUSTRY: A CASE STUDY
Abstract
Quality plays very important role in today’s highly competitive industrial environment. Quality leads to an improvement in the productivity. By improving quality, the method of optimization reduces process operational cost and variations in product. Quality control (QC) tools are used to solve more than 90 percent of the problems faced by the organizations for improving its effectiveness and meeting or exceeding the customer expectation on a continuous basis. The success of the quality control procedure depends greatly on method of data collection and its accuracy. The Present study is aimed toward reducing the rejection of Bicycle rims by application of Quality Control (QC) Tools. A case study has been conducted in a bicycle industry in Ludhiana to improve the quality of the bicycle rims. The Quality tools such as Pareto chart, Fishbone diagram have been applied to improve the quality of the products. It has been found that monthly defects were reduced to greater extent. The various process parameters such as heating voltage, temperature of heated water, time of chemical coating processes, chemical composition of the material and quality of heated water etc. which have influence of the quality of final product have to be controlled in order to reduce the wastage and also there has been observed a need of improvement in guide mechanism and storage methods to reduce the problems that results from manufacturing process by using the quality control tools. The rusty boiler tubes and rusty pipelines also need proper cleaning at regular intervals. The Company where the study was carried out is Partap Bikes, Ludhiana.
Keywords: 7 Quality Control tool, Cause-effect Diagram, Pareto Diagram, Scrap Reduction,