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DETERMINANTS OF SMALL AND MEDIUM SCALE ENTERPRISES (SMES) PERFORMANCE IN NIGERIA: DOES EMPLOYEE EXPERIENCE AND SKILLS MATTER?
Abstract: This paper investigated the determinants of small and medium scale enterprises (SMEs) so as to see if employee experience and skills matter for Nigerian SMEs. The cross-sectional research design was adopted and questionnaire was the major instrument of data collection administered to three hundred and fifty-three (353) respondents from three (3) states of south-south geopolitical zone of Nigeria namely Edo, Akwa-Ibom and Bayelsa. The data obtained were analyzed by means of both descriptive and inferential statistical techniques. Findings revealed that employee experience and skills matter for the performance of small and medium scale enterprises in Nigeria. Given the fact that experience of employees has significant role to play in SMEs performance, management should further engage employees in coaching and mentoring programmes. This can be achieved by ensuring that inexperienced employees work under experienced personnel so that they become informed on the operations of the organization as well as to effectively discharge their job responsibilities. Also, SMEs management should engaged employees in skills acquisition program in order to enhance the level of skills of employees in collaboration with the government. Besides, the government at all levels can provide a supporting hand by engaging SMEs in skills acquisition program on a regularly basis.
Keywords: Employee skill and experience; small and medium scale enterprises; performance; south-south geopolitical zone