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EFFECT OF TRAINING AND DEVELOPMENT ON WORKERS’ PERFORMANCE IN NIGERIAN COLLEGE OF AVIATION TECHNOLOGY, ZARIA

ABSTRACT

Training and manpower development is indispensable to the success of any organisation as

efficiency in the productivity and performance of an organisation hinges on the knowledge,

attitude and skills of the employees of the organisation. This dissertation evaluates the effect

of training and development on workers’ performance in Nigerian College of Aviation

Technology (NCAT), Zaria. One of the difficulties of training and manpower development is

how to enhance, and measure the effectiveness of training and manpower development

programme. The subsidiary objectives of the study include: the contribution and impact of staff

training to the enhancement of the job performance of NCAT staff; and to ascertain whether

post-training evaluation of the job performance of NCAT staff improves training effectiveness.

To achieve the objectives of the study, the study adopted the survey research method. While

primary data was sourced using questionnaires administered to randomly selected employees

of the various Training Schools and Service Departments of the College; text books, journals

and internet materials were employed as sources of secondary data. The research made the

discovery that though training enhances the job performance of employees, performance

evaluation of trained employees does not enhance, improve or guarantee training transfer.

Furthermore, it was found that the effectiveness of training and manpower is being threatened

and undermined as there are cases of improper identification of employees’ training needs,

and selection criteria of trainees being compromised. Therefore, we recommend the need for

proper diagnosis of the training needs of employees before employees are shortlisted or

recommended for training programmes. Training evaluation techniques such as interview,

observation, etc. are also recommended after a given training programme so as to detect and

rectify any deviation from training objectives that are clearly outlined before the

commencement of the training activities

TABLE OF CONTENT

Title page- – – – – – – – – i

Approval page – – – – – – – -ii

Dedication – – – – – – – – -iii

Acknowledgement – – – – – – – -iv

Abstract – – – – – – – – – -v

Table of content – – – – – – – -vi

CHAPTER ONE

INTRODUCTION – – – – – – – -1

1.0 Background of the study – – – – -1

1.1 Statement of the problem – – – – -5

1.2 Purpose of the study – – – – – -6

1.3 Significance of the study – – – – -8

1.4 Research questions – – – – – -9

1.5 Scope of the study – – – – – – -10

CHAPTER TWO

LITERATURE REVIEW – – – – – – -11

CHAPTER THREE

Research methodology – – – – – – -39

Design of study – – – – – – – -40

CHAPTER FOUR

Presentation, analysis and interpretation of data – -48

CHAPTER FIVE

Summary of findings – – – – – – -60

Conclusion – – – – – – – – -61

Recommendations – – – – – – – -62

Suggestions for further research – – – – -64

References – – – – – – – – -65

Appendix I – – – – — – – – -68

Questionnaire. – – – – – – – -69

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